JSON Error Report – Generate, Download, open, edit, and Correct

how to rectify JSON error in offline utility


Registered taxpayers who opt for offline utility for filing their GST monthly or GST quarterly return, might face some error while uploading their JSON file on the GST portal. Here is the procedure on how you can request to generate the JSON error report, download, open, edit, and correct the said error report.

Step 1:

Download GST Returns offline tool from GST portal. Make sure you should have the latest version of the GST returns offline tool.

gst dashboard

Step 2:

In case the upload JSON file is processed with Error, the taxpayer can see the status of such report under offline upload and download for GSTR-1.

Where JSON file is processed with Error, there will be a link/ hyperlink under Error report to “Generate error report”, the taxpayer needs to click on the generate error report.

Communication between GST Buyers and Suppliers on the GST portal

gst return offline tool

On the successful generation of the JSON error report, the hyperlink for downloading the JSON error report will be active and the taxpayer can save the zip file at the desired location.

Step 3:

Open the GST Return offline tool and select “Open downloaded error file from GST portal” and click on “Open”.

open downloaded error file from gst portal

Step 4:

Choose the desired file from the location where you have just saved the zip file. There is no need to unzip the said file, only the downloaded zip file is to be uploaded here in order to reach out to the type of error.

upload zip file for json error file

Step 5:

GST return offline tool will automatically fetch the basic details regarding the taxpayer. The taxpayer has to select whether they are SEZ or not? And whether they are filing the return on a quarterly basis? and click on “Proceed”.

gstr3b quarterly return

Step 6:

GST return offline tool will generate the summary of the error records. Click on the desired section name.


Step 7:

The error message of every field/ record will be displayed under the error message which is the second last column of the report.

The taxpayer has to click on the checkbox against each record in order to take action on the same. They can either edit or delete the said record.

json error messsage

For instance, as shown in the image one of the error message that might occur is “Invoice Number XYZ already exist in GSTR1 of supplier for the return period 012021. Do enter the correct invoice number”

Upon successful correction in the said file, the taxpayer is required to re-generate the JSON file for the modified records and the updated JSON file needs to be upload on the GST portal.

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